Menu: Products

 

 
Home
Live Insite
 Features
 Screenshots
 FAQ
E-store Complete
eCRM Sales Rocket
Excite CMS

 

Live Support


 

Products:  Live Insite:  Overview


Increase sales and customer satisfaction

  • Live Insite Website Instant Messenger adds great value to your products and services.

  • You can instantly see how your website visitors are browsing your website in real-time.

  • Live Insite turns website visitors into customers.

  • Adds confidence and assurance that they are at the correct place.

Live Insite enables live help and live customer support communication directly from your website. With Live Insite, you can provide one-on-one chat assistance in real-time, answer visitor questions and add that extra human touch to your website.

Below are just a few applications of this powerful software that will more than justify it's value.

Provide Support: Customer care is always important, and in some cases it can be the deciding factor for potential customers. With Live Insite you can provide the 1 on 1 support your customers will appreciate. At times when you are not actually in the office to answer calls or even during regular business hours, you can provide live support.

Increase Sales:  When deal
ing in sales, human interaction can go a very long way. While browsing your website, your visitors may have questions that they need answered before purchasing. With Live Insite, you can answer those questions immediately, and your visitors wont have to leave your site or pick up a phone.

Reduce Costs:  Some of the major costs of running a business include phone, fax, and staff. With Live Insite, you can use less of these and other high business operation costs.

Monitor Traffic:  Many wonder just how effective their web site really is. How much traffic do we actually receive? Is our web site marketing working? With Live Insite, you can see who is on your site, where they are looking or even where they came from.

100% Web Browser Based, NO Java, No Client Software Installation
Live Insite is 100% web based (both as an operator and as a visitor), simply launch a browser, login and provide the usual full live support service. No client software installation required and no heavy code to slow down your webpage loading time. If you have a web browser, you can provide live support!

Increase Your Website Sales And Reduce Operational Costs
A single question answered from a live support agent can be enough to close the sale. Live Insite can accomplish the level of instant client care that is required to keep you ahead of competitors and increase your website sales while reducing your operational costs. Phone, fax, staff and other support operations can add up to lots of expenses. Live Insite will enable you to communicate instantly with your visitors and pass crucial information in real-time.

 

        



Home  |  Company  |  Services  |  Products  |  Clients  |  Contact  |  Sitemap

©2008 ExciteFX, Inc.  999 Douglas Avenue Suite 3320, Altamonte Springs, FL 32714  321-206-4159